Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!accuvax.nwu.edu!tank!gft_robert@gsbacd.uchicago.edu
From: gft_robert@gsbacd.uchicago.edu
Newsgroups: comp.sys.mac
Subject: Re: Have Apple & Quantum got their act togeth
Message-ID: <6008@tank.uchicago.edu>
Date: 27 Oct 89 13:50:13 GMT
Sender: news@tank.uchicago.edu
Distribution: na
Organization: University of Chicago Graduate School of Business
Lines: 43

In article <27203.25457118@cmhgate.FIDONET.ORG>, Adam.Frix@f200.n226.z1.FIDONET.ORG (Adam Frix) writes...

[complaints against Apple re: HD's, dealers] 

>Can you divine my opinion on this issue?  8-)  Buy the basic, BASIC, box
>from Apple, and shop around for everything else.  Get a third party hard
>drive.  Your mouse goes kapooey?  Get a third party pointing device.  SEs
>on up don't come with keyboards--look at the third-party keyboards before
>you agree to buy the Apple brand.  Getting a modular Mac?  Best check out
>those third party displays and video boards to see if anyone else offers a 
>better deal.  Need more RAM?  Well, if you buy from Apple, they charge
>$999 list for a two meg upgrade with a 90 day warranty.  Installation not
>included.  Obviously, no one pays that $999, but SIMM vendors are all over 


I agree with much of what you say; Apple would seem to be not going out of its
way to do right by the customer with re to the hard drive affair.  But, as you
point out, you can always get a 3rd party drive.  And should, since you get
considerably more bang for the buck.

One point, though: the monitors from Apple (at least the smaller ones) are some
of the best around.  (But I'd get a RasterOps 24 bit card over the Apple 8 bit
card.)

> A blind follower, I'll never be.  Except, of
>course, for Honda.  (bow, scrape, genuflect.)

Honda has engaged in some of the same sort of customer-unfriendliness at times
over the past few years: not going out of their way to inform customers about
widespread problems, switching from 5 MPH bumpers to 2.5, etc.  And many Honda
dealers probably make Apple dealers look like angels (I worked at one of the
former for a short time.

BTW, MacWeek sez that Apple is planning/considering instituting a 1 warranty. 
About time.

Robert

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