Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!tank!eecae!abaa!esker
From: esker@abaa.uucp (Lawrence Esker)
Newsgroups: comp.sys.amiga
Subject: Dealer location hotline (Was: Amiga Ads)
Message-ID: <4460@abaa.UUCP>
Date: 31 Oct 89 15:21:40 GMT
References: <2658@nigel.udel.EDU> <4365@abaa.UUCP> <1891@jolnet.ORPK.IL.US> <73.filbo@gorn.santa-cruz.ca.us>
Reply-To: esker@abaa.UUCP (Lawrence Esker)
Organization: Allen Bradley
Lines: 44

In article <4365@abaa.UUCP> I wrote: 
<>>My point!  C= still does not have a big enough dealer network to expect Mr.
<>>Joe or Mz. Jane Ordinary to see an ad and know were to get more information.
<>>Commodore should have a 24 hour HotLine set up at least till christmas were
<>>anyone can call and get the name, address, and phone numbers of the nearest
<>>dealers.  The phone number of this hotline should be in big bold numbers at
<>>the end of every TV ad and in every print ad. 

When I first got my A1000 in 1985, it was from a store a long distance away.
I had an impossible time finding a closer dealer for software.  When I moved,
the whole painful experience of finding a dealer repeated itself.  I just
don't think anyone will go through this experience just because they saw
pretty ads on the TV.  They need help, like the phone number mentioned in
followup messages.  Maybe Rick Unland can help here since he has had some
involvement with the TV ad productions.

<In article <1891@jolnet.ORPK.IL.US> Joel Swan writes:
<>I don't know if it is a special 24hour Hotline, but 3 of the 7 ad pages in 
<>Time magazine include "Why not give us a call at 800-627-9595."

In article <73.filbo@gorn.santa-cruz.ca.us> filbo@gorn.santa-cruz.ca.us
(Bela Lubkin) writes:
<Reading the above, I picked up the phone and called the 800 number.  This was
<at 3:30AM Pacific time, or 6:30AM Eastern, on Saturday morning.  The call was
<answered promptly by a pleasant lady who offered to send me brochures on the
<A500, A2000 or both.

<      She then named the 4 nearest dealers, 3 of which were definitely
<correct; the 4th may have been farther away than HT Electronics in Sunnyvale,
<but I'm not sure.  I did not make any attempt to ask her any questions about
<the products themselves.

<All in all, I would rate it an above-average "800" product information line.

Now that is what I call a 24 hour hotline.  Bela actually received an answer
at 6:30 AM on Saturday.  This is what I requested in my original post.  Now
all we need is for the phone number to be displayed under the Commodore Amiga
final frame of the TV ads.

Bela, please tell us more about the product information you receive.
--
---------- Lawrence W. Esker ----------  Modern Amish: Thou shalt not need any
                                         computer that is not IBM compatible.
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