Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!ico!auto-trol!todhor From: todhor@auto-trol.UUCP (Todd Hornsby) Newsgroups: comp.sys.amiga Subject: Re: Mail Order Companies Message-ID: <353@auto-trol.UUCP> Date: 7 Nov 89 17:58:35 GMT References: <5924@merlin.usc.edu> <254FB70A.DF8@drivax.UUCP> <35442@beta.lanl.gov> <3182@jhunix.HCF.JHU.EDU> Reply-To: todhor@auto-trol.UUCP (Todd Hornsby) Distribution: usa Organization: Auto-trol Technology, Denver Lines: 24 In article <3182@jhunix.HCF.JHU.EDU> barrett@jhunix.UUCP (Dan Barrett) writes: >In article <35442@beta.lanl.gov> tjf@beta.lanl.gov (Tom J Farish) writes: >>Hi...I recently had a bad experience with M.C.S. (NOT a Montgomery >>Grant Affiliate ;^) ).... > > After reading this newsgroup for almost 4 years, the consensus >seems to be: > > AVOID M.C.S. > AVOID MONTGOMERY GRANT > I agree! I would also add that inorder to protect yourself you should make use of plastic when mail ordering. The 'charge back' system offered by credit cards offers a powerful protection tool for consumers in the case of dispute. I had a problem with the monitor included with my 2000. When I called the company they litterally said 'too bad' so I simply mentioned I was unhappy and was considering a 'charge back'. I also got the name of the person on the other end of the line (always document everything). Later the manager called me up and set everything straight and even gave me an 'extra' refund for my trouble. The charge back system is very powerful and favors the consumer if you do your homework. Consumer Reports also highly recommends using credit cards when mail order for the very reason I mentioned above. Caveat Emptor! Todd Hornsby