Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!texbell!vector!telecom-gateway From: steve@dmntor.uucp (Steve Pozgaj) Newsgroups: comp.dcom.telecom Subject: RAPICOM 230 (Ricoh) FAX Question Message-ID: Date: 9 Nov 89 19:52:56 GMT Sender: news@vector.Dallas.TX.US Lines: 20 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 502, message 3 of 11 We have one of these beasties, and it's performed superbly for over a year. Lately, odd things are happening. For example, on the monthly phone bill, I keep seeing repeated calls to the same number in 2-minute intervals, then a final longer charge. The FAX protocol is a CCITT T3C, and, according to the docco, it's supposed to retry on bad lines. My question is: does "retry" in the FAX sense mean "establish the connection; verify that the line is ok; if not, hang up, and try again". If so, then a noisy line would certainly mean a lot of repeat call attempts, which result in minimum-charge connections. (In my case, that meant about $15 last month!) Also, we had one instance of a $26 charge ... hmmm? You'd have to send a HECK of a lot of pages for that. (It was Toronto (416) to Virginia (703) at off-peak, so the long distance would have normally been around $10!) Is there something in the makeup of FAXes that could cause them to hang for a long time? (I suppose what I'm really asking is: Has my FAX had the biscuit?)