Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!texbell!vector!telecom-gateway From: john@zygot.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Centrex Hold, Call Transfer, Call Pickup Message-ID: Date: 14 Nov 89 18:47:02 GMT Sender: news@vector.Dallas.TX.US Organization: Green Hills and Cows Lines: 36 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 510, message 5 of 10 In article , tad@ssc.UUCP (Tad Cook) writes: > I ran some tests, and discovered that my pickup feature doesn't work to > pickup a call that is rung back with *9. This is very confusing for > [...] > I called telco repair, and they checked with the Centrex support > staff, who said that I definately should be able to use call pickup on > any ringing call. After a few days of fooling around, they reported > that this was not possible, because the ringing call was not REALLY a > call...it was merely an "alerting" feature whereby the CO is letting > me know that I have just hung up on an on-hold call! But they never Well, I just tried the following experiment. I dialed a supervising busy signal to simulate a call in progress. (Supervising busies are great to forward to when dealing with immediate harrassing callers, but that's another story.) Flashed the hook, dialed *9 and hung up. Phone rings. Picked up another line, dialed *8 and presto--ka-klunkplunk and I was connected to my busy. And no, it wasn't the busy you get when you *8 nothing. This appears to be a handy way to transfer calls to a line that I keep forwarded elsewhere. Just *9 the call, hang up. Pick up the forwarded line, dial *8 and there's the call. My CO switch is a wheezing 1ESS running some 1929 generic (that's a date, folks). Sounds like I don't want CommStar in a 5ESS, at least not with US West. > There are a number of reasons why we want to use this for ringback. Tell them that if Pac*Bell can do it, then their grandmother should be able to figure out how to do it :-) John Higdon | P. O. Box 7648 | +1 408 723 1395 john@zygot.ati.com | San Jose, CA 95150 | M o o !