Path: utzoo!yunexus!ists!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!think!gem.mps.ohio-state.edu!uakari.primate.wisc.edu!aplcen!uunet!mcsun!sunic!kullmar!pkmab!daniel
From: daniel@pkmab.se (Daniel Deimert)
Newsgroups: comp.sys.atari.8bit
Subject: Re: atari ABC  yea or nay  ????
Message-ID: <2296@pkmab.se>
Date: 15 Nov 89 20:23:53 GMT
Article-I.D.: pkmab.2296
References: <3353@vax1.tcd.ie> <23990@cup.portal.com> <1025@uwm.edu>
Reply-To: daniel@pkmab (Daniel Deimert)
Organization: \"Orebro's Tech. College, Sweden
Lines: 31

In article <1025@uwm.edu> pi@csd4.csd.uwm.edu (Peter J Ikusz) writes:
>
>
> If you think Atari is only a toy company go to Europe. You will find out
> how extensively they are using their 'toys'.

Yes.  But Atari *is* still considered being a 'toy' company.
And sure they do act like one.  I know people who have bought equipment
for professional DTP for about $20000-$25000 and not getting support!
(TBV Orebro).
The first machine they got was broken - it took Atari OVER A MONTH
to replace it!
Then, when they finally got the machines - one of the harddisks and
the laser was broken.
They got the laser quite soon after a few, nasty, telephone calls to
Atari Scandinavia.

When I last spoke to them (about a month ago), they were still waiting
for the harddisk.  After FOUR MONTHS.  "We have got no harddisk", Atari
says.  They sent proof to them.  Atari still claims they haven't received
any defect harddisk.

Is this the golden way of treating customers?  Do you think they
will recommend Atari to someone else?  I can tell, they're even talking
about selling the stuff and buy some Mac's - just to get the support and
a friendly smile from the salesman!

-- 
    Daniel Deimert, Fridstav. 4, S-715 94 Odensbacken, SWEDEN
    Internet:	daniel@pkmab.se
    UUCP:	...{uunet,mcvax}!sunic.sunet.se!kullmar!pkmab!daniel