Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!samsung!uunet!portal!cup.portal.com!Bob_BobR_Retelle
From: Bob_BobR_Retelle@cup.portal.com
Newsgroups: comp.sys.atari.st
Subject: Re: Atari Support -- a different perspective
Message-ID: <23999@cup.portal.com>
Date: 13 Nov 89 07:29:01 GMT
References: <8911071515.AA11262@cs.wm.edu>
Organization: The Portal System (TM)
Lines: 27

Chip Robertson observes:
>... Atari's delivery record has left me feeling lacking, but I would like
>to accentuate a positive point.  If it had not been for this network
>in general and Atari employees like Allan Pratt, Ken Badertscher,
>et al. clearing up rumors and providing solutions, my view of Atari
>and the ST would be quiet different.
 
What Chip and most others don't realize is that Allan's, Ken's and all the
other Atari "representative's" presence here (and elsewhere) is *NOT*
"official" Atari policy...  anything these dedicated Atari people may say
is *NOT* "official" as far as Atari Corp is concerned.
 
Neil Harris tried to parlay his "official" presence for favors from the
various online services, and with the exception of the one run by his
personal friend, failed at the attempt. For some reason, most of these
online services refused to be "bought" by having an "official" person
from Atari involved.  Only the one his "buddy" ran bought into his
peculiar brand of "public relations".  On that service, his word
was gospel law.. and anyone who didn't fall into line was *out*
 
Those who have been so helpful here on UseNet have been so on their
own time..  and at their own peril..  information from Allen, Ken and
the others from Atari has helped to fill the "official" vaccuum from
Atari...  and yes.. they do deserve the utmost thanks from ALL Atari
users...!
 
BobR