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From: dpaight@HP-UX.ucsd.edu (Dan Paight)
Newsgroups: comp.sys.mac
Subject: Re: ATM and HP LaserJet II-compaitble printers
Message-ID: <2062@network.ucsd.edu>
Date: 12 Nov 89 07:10:55 GMT
References: <5907@shlump.nac.dec.com> <2046@network.ucsd.edu> <1432@adobe.UUCP> <2061@network.ucsd.edu> <1442@adobe.UUCP>
Sender: nobody@network.ucsd.edu
Reply-To: dpaight@weber.UUCP (Dan Paight)
Organization: SSCF, UCSD
Lines: 38

In article <1442@adobe.UUCP> bezanson@adobe.UUCP (Brian Bezanson) writes:
>In article <2061@network.ucsd.edu> dpaight@weber.UUCP (Dan Paight) writes:
>>In short, it doesn't matter whose "fault" it is. Adobe ought to make
>>it clear to potential customers that ATM and certain popular
>>programs do not work exactly right together.  
>
>I can't
>see a manufacturer (like Adobe) put stickers or lenghty text on  a package or
>in an adertisement saying that using so and so's application doesn't work
>correctly given this situation, blah, blah. 

Why not?  Is it better to lead people to believe they're
getting something they want (better printouts on IWs), but then fail
to deliver?  And it's not just "so and so's" application: it's the
Apple IW driver!  Adobe is selling a product that won't do what it
(Adobe) claims it will do.  It's like selling a pair of wings for
Toyotas and then pleading that it's Toyota's fault if they're cars
won't fly -- the wings themselves are well-designed.  Doesn't help
would-be Camry pilots.
 
>Let me point out that Adobe wants its customers to feel like 'King'
>(or 'Queen' - since we don't discriminate ;-).

Oh, well that's nice.  You WANT them to feel like kings and queens
-- just like they WANT their Imagewriters to print properly spaced
text using ATM with the Imagewriter driver.  Adobe's 'wants'
notwithstanding, the company has made its customers feel more like
suckers than like kings.
 
>Adobe is working with Microsoft
>and other developers to work out these problems, and any fixes that could
>be incorporated into ATM are also being worked on. 

Oh joy!  Then these people will have the privilege of upgrading to a
version of ATM that actually works. In the meantime, however, they
get screwed.  

dp