Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!uwm.edu!ux1.cso.uiuc.edu!ux1.cso.uiuc.edu!uxh.cso.uiuc.edu!cuello From: cuello@uxh.cso.uiuc.edu Newsgroups: comp.sys.mac Subject: Jasmine Access?-Failed IDHD-45 Message-ID: <20200065@uxh.cso.uiuc.edu> Date: 15 Nov 89 01:40:35 GMT Lines: 21 Nf-ID: #N:uxh.cso.uiuc.edu:20200065:000:997 Nf-From: uxh.cso.uiuc.edu!cuello Nov 14 09:05:00 1989 I have a question for all of you industry insiders: What's the procedure one has to follow when a *&^%@ Jasmine Innerdrive 45 (SE version) is failing? What is _the_ phone number that one has to call at Jasmine? Is there a specific extension number that gets one to the "right", responsive technician or product-support(er)? I need your help here, for I am running out of patience in trying to have this *&^% Innerdrive replaced, since it is still under warranty (Has 10 months to go). Thanks, <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Federico A. CUELLO | "Am I not a man? Research Associate/Microcomputer Consultant | And is not man stupid? Regional Science Program/CSO Microconsulting | So yes, I am married!" University of Illinois at Urbana-Champaign | 237-I Davenport Hall - Urbana, Il. 61801 | Zorba the Greek <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>