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From: bezanson@adobe.COM (Brian Bezanson)
Newsgroups: comp.sys.mac
Subject: Re: ATM was ATM and HP LaserJet
Keywords: ATM, flames and accusations
Message-ID: <1448@adobe.UUCP>
Date: 15 Nov 89 18:59:19 GMT
References: <5907@shlump.nac.dec.com> <2046@network.ucsd.edu> <1432@adobe.UUCP> <13126@eerie.acsu.Buffalo.EDU> <1443@adobe.UUCP> <13156@eerie.acsu.Buffalo.EDU>
Reply-To: bezanson@adobe.UUCP (Brian Bezanson)
Organization: Adobe Systems Incorporated, Mountain View
Lines: 38

In article <13156@eerie.acsu.Buffalo.EDU> cohen@antares.UUCP (Alexander Cohen) writes:
>	Hey, wait a minute, when did I ever say that I didn't buy it?  I
>received it from MacConnection on their first day of shipping it!  I just
>said I'm thinking of sending it back or selling it it to somebody with a
>laserwriter who might need the admittedly improved screen displays.  Don't
>accuse me of stealing!

Alexander,
  I want to apologize for accusing you. The way you had your message worded
didn't make it sound like you owned a copy, but were just flaming Adobe and
ATM because it wasn't perfect. Again, I'm sorry.

>	I actually read the manual and the large number of corrections in
>the file on the disk, while it peaked my curiousity about the Fractional
>widths problem, it did not adequately explain the difficulties.

One of the problems of trying to keep a manual small and readable for all 
levels of users. I'll add a "list/explanation" of techinical features to
the want list for the next version.

>	You are right, you can't please everybody, but I'm not blaming
>adobe for not fixing limitation with Apple's or other's software, so much as
>blaming Adobe for the imperfections of its product. The printer driver it
>is advertised to work with, namely the Imagewriter driver, is not fully
>compatible with ATM. Too bad.

Adobe is working on a better solution to all spacing and other problems with 
ATM.  Since it is such new and in many ways radical technology there were 
problems that appeared (in larger scale) than first imagined. Reminds on my 
first 128K Mac. All of our registered users (hint: send in those reg cards 
- you may win that printer too) will receive information on when any 
updates/upgrades to ATM will be made available.  Once again, sorry if I 
"ass-u-me-d" too much. I hope Adobe will have you back as a satisfied 
customer in the near future.
-- 
Brian Bezanson                                          bezanson@adobe.com
Adobe Systems Incorporated           The opinions expressed above are my
                                     own and may not represent those of Adobe.