Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!usc!apple!sun-barr!newstop!sun!sun.com
From: cramer@sun.com (Sam Cramer)
Newsgroups: comp.sys.mac
Subject: Re: MacConnection falters???
Message-ID: <128018@sun.Eng.Sun.COM>
Date: 17 Nov 89 02:22:14 GMT
References: <4159@cayman.COM>
Sender: news@sun.Eng.Sun.COM
Reply-To: cramer@sun.com (Sam Cramer)
Organization: Sun Microsystems, Inc.
Lines: 18
In-reply-to: chris@cayman.COM (Chris North)

In article <4159@cayman.COM>, chris@cayman (Chris North) writes:
>I ordered QuickMail from MC last thursday.  I was told that it would be here on
>friday.  Friday.....Monday....Tuesday...No package.  I called and they said
>that they couldn't even track my order since their computers were down and that
>I *might* be able to find out on Wednesday.  I call on Wednesday and after
>being put on hold for about 10 minutes, the salesperson tells me that they
>installed a new computer system and couldn't get my order filled.  I was told
>that I would definitely receive the package Thursday morning.  It's Thursday
>and all the delivery services have come and gone.  Their phones have been busy
>for the last hour, probably other people in the same boat.

> Needless to say I am sorely disappointed.  It was too good to last, I guess

Jeez, cut 'em some slack!  They have an excellent reputation.  They say
they just installed a new computer system and they are having problems with
the transition.  Things like this happen, but it's probably a blip.

Sam