Path: utzoo!attcan!sobmips!uunet!cs.utexas.edu!think!cayman!chris
From: chris@cayman.COM (Chris North)
Newsgroups: comp.sys.mac
Subject: MacConnection falters???
Message-ID: <4159@cayman.COM>
Date: 16 Nov 89 16:56:17 GMT
Organization: Cayman Systems Inc., Cambridge Ma
Lines: 14

Yes, it's true...After 3 years of happily dealing with MacConnection I have run
into the service that I get from other companies.

I ordered QuickMail from MC last thursday.  I was told that it would be here on
friday.  Friday.....Monday....Tuesday...No package.  I called and they said
that they couldn't even track my order since their computers were down and that
I *might* be able to find out on Wednesday.  I call on Wednesday and after
being put on hold for about 10 minutes, the salesperson tells me that they
installed a new computer system and couldn't get my order filled.  I was told
that I would definitely receive the package Thursday morning.  It's Thursday
and all the delivery services have come and gone.  Their phones have been busy
for the last hour, probably other people in the same boat.

Needless to say I am sorely disappointed.  It was too good to last, I guess