Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!iuvax!ndcheg!ndmath!nstar!larry
From: larry@nstar.UUCP (Larry Snyder)
Newsgroups: comp.unix.i386
Subject: Re: Online Manual needed (was Re: ISC vs SCO UNIX review)
Summary: ISC update policy
Message-ID: <111055@nstar.UUCP>
Date: 13 Nov 89 12:02:34 GMT
References: <5866@dime.cs.umass.edu> <1989Oct27.164926.14713@world.std.com> <36311@ism780c.isc.com>
Organization: Northern Star Communications, Notre Dame, IN, USA
Lines: 17

In article <36311@ism780c.isc.com>, support@ism780c.isc.com (Support  account) writes:
> discussions, we are pleased to advise that the next release of the 386/ix
> Operating System, release 2.2, due out in Q1 1990, will contain significant
> documentation improvements.

What will the update policy be for those who have purchased previous
versions of your product and did not purchase the annual support?  I called
Brian @ ISC in Hollis and he mentioned that there is no update policy for
those customers not on annual support or for those running past the
initial support period of 30 days.  The only option for upgrading is
to re-purchase the product at the current price.


-- 
Larry Snyder                     uucp:iuvax!ndcheg!ndmath!nstar!larry

                  ***  ISC, where is the RMA? ***