Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!ico!ism780c!support
From: support@ism780c.isc.com (Support  account)
Newsgroups: comp.unix.i386
Subject: Re: Online Manual needed (was Re: ISC vs SCO UNIX review)
Message-ID: <36470@ism780c.isc.com>
Date: 15 Nov 89 21:04:00 GMT
References: <5866@dime.cs.umass.edu> <1989Oct27.164926.14713@world.std.com> <[390.3]comp.unix.i386;1@point.UUCP> <461@mwtech.UUCP> <36311@ism780c.isc.com> <1989Nov11.182049.25833@world.std.com>
Reply-To: support@ism780c.UUCP (Support  account)
Organization: Interactive Systems Corp., Santa Monica CA
Lines: 19

In article <1989Nov11.182049.25833@world.std.com> madd@world.std.com (jim frost) writes:
>Next question: what is your upgrade policy?  Or: what's it going to
>cost me to get all this added value?
>

In general, customers who have V. 2.0.n of 386/ix will be
eligible for updates to that version of 386/ix. We'll say
in general because there may be individual purchasers from distributors
who have non-standard agreements, but as a general rule the
above will apply.

The cost of upgrades includes 2 items, materials (media and
documentation), and any applicable royalty payments. In the
case of the 2.2 upgrade, the costs in these two areas hasn't
been determined yet, but should be minimal (no flames please
about the varying definitions of minimal, Interactive's policy
with upgrades is simply to recover costs).

....