Path: utzoo!attcan!uunet!seismo!sundc!newstop!sun-barr!apple!usc!henry.jpl.nasa.gov!elroy.jpl.nasa.gov!gryphon!vector!telecom-gateway From: tanner@ki4pv.uucp (Dr. T. Andrews) Newsgroups: comp.dcom.telecom Subject: Re: Response to Mr. Preisendefer Message-ID: Date: 21 Nov 89 11:51:04 GMT Sender: news@vector.Dallas.TX.US Organization: CompuData, Inc. (DeLand) Lines: 16 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 528, message 6 of 9 Yes, I sure recognize a form letter when I see one. Mr. Purks: ) "As to the particular customer concern raised, that will be resolved ) within days, if it hasn't already been corrected." In fact, his description of the installation of the new billing system and the handling of "customer concerns" sounds like so much double-speak. Did these folks formerly work for the government? It was not, however, the service that caused us to turn off the PC-P account. It was simple economics: $1/hour for a link able to push 70-80 cps is not fairly dear compared to $7/hour for a blazer link about to push about 1000 cps and gives us better odds of connecting. ...!bikini.cis.ufl.edu!ki4pv!tanner or... {allegra attctc bpa gatech!uflorida uunet!cdin-1}!ki4pv!tanner