Path: utzoo!yunexus!ists!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!samsung!gem.mps.ohio-state.edu!tut.cis.ohio-state.edu!rutgers!att!oucsace!bchurch
From: bchurch@oucsace.cs.OHIOU.EDU (Bob Church)
Newsgroups: comp.sys.apple
Subject: Re: Swapping dealers ( was educational discounts)
Summary: Swapping dealers
Message-ID: <888@oucsace.cs.OHIOU.EDU>
Date: 18 Nov 89 14:26:38 GMT
Article-I.D.: oucsace.888
References: <8911141459.aa13231@SMOKE.BRL.MIL> <36493@apple.Apple.COM> <3914@crdgw1.crd.ge.com>
Organization: Ohio University CS Dept., Athens
Lines: 23

> >
> Well, maybe there service isn't the greatest, but how many Apple dealers
> do you know that do provide good service for Apple II's?  However, if
> you're looking for the best price, they usually have it.  I got my IIGS
> there for less than mail order prices, and most their other hardware 
> is priced likewise (like an Apple SCSI card for $104).  Plus, unlike mail
> order, you can walk out with your purchase that day.  For service, find
> a dealer with good service (if you can :^).
> 
Wait a minute! If this message means what I think it does then it is suggesting
the very thing that has (IMHO) caused the vast majority of dealer problems. If
you buy from the cheapest source and then go to another dealer for service
you cut the throat of the "good" dealers. The local dealer in Athens cannot
compete with prices in Columbus because of the volume they do. On the other
hand the Columbus dealers promptly forget your name as soon as they cash
your check. When questions arise people who bought their systems in Columbus
expect to get the royal treatment from the Athens dealer. They can't under
stand why they don't get treated as well as I do and complain. It's because
I buy from them. If you don't want the Apple // to become another K-MART
item quit acting like it when you goshopping.

Bob Church
att!oucsace!bchurch