Path: utzoo!yunexus!ists!jarvis.csri.toronto.edu!mailrus!shadooby!samsung!cs.utexas.edu!tut.cis.ohio-state.edu!ucbvax!OUACCVMB.BITNET!IRPGMR7
From: IRPGMR7@OUACCVMB.BITNET
Newsgroups: comp.sys.apple
Subject: RE: Swapping dealers (was decutional discounts)
Message-ID: <8911190043.AA08991@apple.com>
Date: 18 Nov 89 23:42:44 GMT
Article-I.D.: apple.8911190043.AA08991
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 42

To bchurch@oucsace.cs.ohiou.edu et allii:

When I decide where I get my Apple products (or others for that matter),
a big factor is how helpful is the salesman.  If he can answer the
question placed before him, then he's usually made a sale, otherwise,
I'll go to Columbus.  I remember having problems with the Athens dealer
trying to get System Disk 5.0 (still no word on 5.0.2) all in the same
month I bought an extended keyboard & SCSI Interface from the guy in
Athens.  I paid about $189 for the interface & $249 for the keyboard.
Meanwhile the salesman acknowledged having 5.0 but didn't want to bother
getting it out.  (They were too busy, this is from what I saw, setting
up IBM clones in the fron of the salesroom.)  It's no wonder that I
turned around and bought my LQ from Columbus (by the way, they sent me
the system disk 5.0 package free of charge.)  And guess what came today:
a note from the salesman in Columbus telling me that he'll send me the
5.0.2 package, or whatever the latest version he has after 5.0 as soon
as he clears it with his mgr.  Guess the guy didn't forget about me
after all (but then I used a credit card, not a check).

A year ago, when I got my 65 meg SCSI from Tulin, I chose them over
Hard Drives International.  HDI was cheaper, but they had an attitude
problem.  I paid about $150 more at Tulin, but then when I had a problem
they were there.

Price is not the primary feature that makes me buy here or there, it's
whether or not the salesperson I talked to gives (1) a damn about the
kind of computer he's trying to sell, (2) any inkling of knowledge about
said computer, and (3) whether or not I'm going to get any kind of help
from this person after I buy the product.


David William Wrage  a.k.a.  The Frenchman
 -'I don't have a nifty saying yet, but I'll think of one.....'

US Mail  :  7140 Selby Road - Lot 109, Athens, Ohio  45701  (USA)
Userid   :  IRPGMR7@OUACCVMB.BITNET (Ohio University)

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 'If builders built buildings the way programmers wrote programs, then
     the first woodpecker that came along would destroy civilization.'
                                             - Gerald Weinberg