Path: utzoo!mnetor!tmsoft!torsqnt!jarvis.csri.toronto.edu!rutgers!tut.cis.ohio-state.edu!pt.cs.cmu.edu!rochester!uhura.cc.rochester.edu!uhura!saaf From: saaf@joker.optics.rochester.edu (Lennart Saaf) Newsgroups: comp.sys.mac.hardware Subject: Re: Hard Drives Message-ID: Date: 21 Nov 89 16:35:45 GMT References: <89110303365844@masnet.uucp> <5488@uhccux.uhcc.hawaii.edu> <5975@ucdavis.ucdavis.edu> Sender: news@uhura.cc.rochester.edu Distribution: comp Organization: The Institute of Optics, University of Rochester Lines: 50 In-reply-to: g556871349ea@deneb.ucdavis.edu's message of 19 Nov 89 23:14:31 GMT > Well, there is a better 'deal', cost wise...The Jasmine DD40 uses the same > mechanism and is only $599! Though Jasmine is having to deal with supplier > problems after the Rodime fiasco, I would say that this is a better deal than > the Nova. I thought I would pass along my experience with Jasmine and Microtech. On 10/16 I ordered a DD40 from Jasmine for $599 + $15 UPS shipping. They told me there was a 72 hour shipping guarantee so I naively assumed that they had them in stock. On 10/21 I received my Visa bill with the DD40 charge on it. I called on 10/27 to check on the status of the order and was told that the DD40s were backordered and that they would ship within 5 business days and credit my account for the shipping charge. I called again on 11/2 and was told that the drives were still not stocked and that they would ship in 7-10 working days. I immediately called Microtech to see if they had any 40MB disks in stock. They did, for $649 + $2.25 UPS insurance. I told the salesman that I would get right back to him, because I first needed to cancel an order placed with Jasmine. He then gave me a 5 minute spiel about the "precarious financial position" of Jasmine. He said that Jasmine only used Quantum drives for one month, and that Quantum would no longer give them credit. He said that after Quantum, Jasmine used Miniscribe drives but he he was not sure what they used now. He suggested that I call Jasmine and ask if they could guarantee that a Quantum mechanism would be in the drive. He seemed surprised to learn that I had had no trouble getting through to Jasmine on the phone. I was skeptical about some of these remarks, but at this point I was only interested in getting a drive! I called Jasmine after this conversation and canceled the DD40 order with no problems. They said that the charge would be removed from my credit card in 1-2 weeks. I then called Microtech back and ordered an N40 drive. It arrived on 11/8 and is working fine. I called Visa on about 11/13 (about a week and a half after I canceled) to see if the Jasmine charge had been removed. It had not. They instructed me to pay my bill less the Jasmine charge and they would give me a temporary credit. I haven't checked since to see if the charge was removed. But I really have no reason to believe that it won't be credited. I have tried to make this story as emotionless as possible! Draw your own conclusions, and good luck! -- ------------------------------------------------------------------------ | Len Saaf, The Institute of Optics, Univ. of Rochester, Rochester, NY | | Internet: saaf@joker.optics.rochester.edu Bitnet: SAAF@UOROPT | ------------------------------------------------------------------------