Xref: utzoo comp.emacs:7321 gnu.emacs:1960
Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!uunet!hdchq!diamond
From: diamond@hdchq.UUCP (Bill Diamond)
Newsgroups: comp.emacs,gnu.emacs
Subject: FSF Shipping Policies and Practice
Keywords: emacs fsf gnu
Message-ID: <295@minnie.UUCP>
Date: 29 Nov 89 00:29:38 GMT
Followup-To: poster
Organization: Horizon Data Corp, Reston Virignia
Lines: 22

I'm interested in learning what others have experienced when ordering from
the Free Software Foundation.

Now, let me preface this by saying that I'm not flaming FSF or Mr.
Stallman.  Quite the opposite - I'm amazed by the usefulness of GNU-Emacs,
and use it regularly.  That's why I sent (actually, begged my company into
sending one) some bucks for a contribution and six copies of the Emacs
manual.

I use it, I love it.  I didn't compile it on a Mac (just as in the
copyleft, etc.).  I sent the check in middle September, and several phone
calls have gone by with the ambiguous shipping date of REAL SOON NOW.

Now, I could get real mean and go to the postmaster and file a complaint,
but that wouldn't be very nice.  So, if you have had a problem with FSF and
got it resolved, please e-mail me and let me know how you got satisfaction.
If you've had just delightful experiences with FSF, why not post it so
people won't think my experience thus far is the standard.

If someone from FSF reads this, please take pity on me.  I really need
those manuals badly. Badly enought to at least take up valuable band width
with what should be a simple telephone call to resolved.


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