Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!usc!apple!radius!pierce
From: pierce@radius.UUCP (Pierce T. Wetter III)
Newsgroups: comp.sys.mac
Subject: Re: MacConnection still having troubles
Keywords: MacConnection
Message-ID: <1216@radius.UUCP>
Date: 30 Nov 89 02:11:00 GMT
References: <12827@fluke.COM>
Distribution: na
Lines: 35

moriarty@tc.fluke.COM (Jeff Meyer) writes:

>Just ordered STRATEGIC CONQUEST and MORIARTY'S REVENGE ('Tis the season, and
>all that...) from MacConnection; they're still having problems with their
>ordering system, it appears; my order probably won't be shipped off until
>Thursday.  However, outside of computer glitches, they were their usual
>polite selves -- told me about the delay upfront, and asked if I still
>wanted to order.  I've had so much good luck (including returns and
>consistent on-time deliveries) with them before that I am loathe to give
>them up while they're going through Upgrade Blues.  If it were a priority
>matter, maybe I would temporarily switch; but I guess good service over a
>long period of time does tend to breed customer loyalty.  At least with me...


   I called them today as well and found out a little more info:

   Computer system is up, but they lost a week so shipping is 
 backlogged one day. 

   NEW FEATURE of computer system is that you get a PERMANENT number to use
 for the three thousand questions they always ask you. Now if they would just
 put it on a business card and ship it with my order...

   I ordered Puzzle Something or other, the new game from the guy who wrote fools
 revenge, and was going to order Halls of Montezuma but they were out, so I called
 Mac Zone who said they had it in stock. (Loyalty means I call MC first, but after
 that they're all game.) MC called me back later because MasterDorks didn't approve
 my purchase, but McZone hasn't yet. Does this mean that McZone doesn't get 
 confirmation on small orders, or does it mean they aren't ready to ship my stuff
 yet? Hmmm. More on this later, maybe.

Pierce

P.S. What was the real reason you got moriarty's Revenge? (looking at your mail 
address)