Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uunet!wuarchive!cs.utexas.edu!rutgers!att!chinet!henry
From: henry@chinet.chi.il.us (Henry C. Schmitt)
Newsgroups: comp.sys.mac
Subject: Re: MacConnection still having troubles
Summary: No Troubles Here!
Keywords: MacConnection
Message-ID: <1989Nov30.051433.6708@chinet.chi.il.us>
Date: 30 Nov 89 05:14:33 GMT
References: <12827@fluke.COM> <17422@dartvax.Dartmouth.EDU>
Reply-To: henry@chinet.chi.il.us (Henry C. Schmitt)
Distribution: na
Organization: Chinet - Chicago Public Access UNIX
Lines: 36

In article <17422@dartvax.Dartmouth.EDU> isle@eleazar.dartmouth.edu (Ken Hancock) writes:
>In article <12827@fluke.COM> moriarty@tc.fluke.COM (Jeff Meyer) writes:
>>However, outside of computer glitches, they were their usual
>>polite selves -- told me about the delay upfront, and asked if I still
>>wanted to order.
>
>That's the key to MacConnection.  They let you know up front.  I've
>ordered from other places and had to go through the hastle of calling
>only to be told "It shipped yesterday."  "Oh, it'll ship out in tomorrow's
>mail."  "Gee, yesterday I was told it shipped out the day before...
>what the %$#&@! is going on?"
>
>Unless it's a rush, I'll let MacConnection have my business and wait
>a couple of days...
>
I just placed an order with MacConnection today.  They didn't seem
to be having any problems with the new computers (but they couldn't
pull up my profile from an old order number, it seems they didn't
transfer that).  They did say that a number of the items were
backordered about a week and would ship then.

On the other side, my wife made an order on Monday with Icon
Review (they carry something MacC doesn't).  They told her that all
the items were in and would ship, but when the package arrived one
item was listed as backordered!  Add on the fact that they like
add-on prices, the [big] price in the catalog doesn't include
shipping (it's in tiny print next to the main price) and then they
tack on a $3 handling charge!

MacC definitely gets my vote; total the prices, add $3 s&h and it
will be there the next day or they'll tell you otherwise when you
order.
-- 
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