Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!wuarchive!zaphod.mps.ohio-state.edu!think!ames!uhccux!tholen
From: tholen@uhccux.uhcc.hawaii.edu (David Tholen)
Newsgroups: comp.dcom.modems
Subject: E-Tech Bullet
Keywords: modems, support
Message-ID: <5708@uhccux.uhcc.hawaii.edu>
Date: 13 Dec 89 00:04:37 GMT
Organization: University of Hawaii
Lines: 22

The June 1989 issue of BYTE reviewed several error-correcting 2400-bps
modems.  Among the four that received their strongest recommendation, the
E-Tech Bullet E2400M has the lowest price.  I am particularly attracted to
it because of its ability to handle noisy lines, in addition to the low price.

I circled the indicated Inquiry number of the Reader Service Card, but many
months later, I've received nothing from them.  So I tried calling them to
ask for some product literature.  The person who took my call said she'd send
out the literature right away.  You've guessed it:  it's been over a month,
and I've received nothing.

So we have the unfortunate combination of a good modem, good price, and lousy
support (apparently).  The last of these is important only if the modem has
reliability problems, or if the documentation is so poor that assistance is
required (or anything else that might involve dealing with the manufacturer).
Thus I'd like to ask if anybody out there has one of these modems and what
their experience with it has been?

Please e-mail responses to     tholen@uhccux.uhcc.hawaii.edu

Thanks in advance.
--Dave Tholen