Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!samsung!caesar.cs.montana.edu!ogicse!plains!kraft
From: kraft@plains.UUCP (Joe Kraft)
Newsgroups: comp.sys.amiga
Subject: Re: Dealers
Message-ID: <2974@plains.UUCP>
Date: 8 Dec 89 18:56:16 GMT
References: <4450@nigel.udel.EDU> <1989Nov29.220701.20519@i-core.UUCP> <60@uncmed.med.unc.edu> <2613@zehntel.UUCP>
Reply-To: kraft@plains.UUCP (Joe Kraft)
Organization: North Dakota State University, Fargo
Lines: 46

In article <2613@zehntel.UUCP> donw@zehntel.UUCP (Don White) writes:
>In article <60@uncmed.med.unc.edu> rhunt@med.unc.edu (Rick Hunt) writes:
>>
>>	While I was home for the Thanksgiving break I ran across a new 
>>computer store in the local mall.... etc.
>
>     Commodore, if this is true, please please PULLEASE set up a SMALL
>  DEALER SUPPORT SYSTEM. Just because your current dealer support isn't
>  geared to cope economically with small dealers doesn't mean that small
>  dealers should be ignored. Small dealers can turn into some of the most
>  loyal large dealers. Maybe a scaling down of services would work. Or
>  there could be decentralized local offices which service local dealers 
>  large and small.

     Whie I was home for Thanksgiving I went into the store where I bought
my Amiga back in '85.  There wasn't an Amiga to be found there, when I
told them about the big promo C= is doing on the 500...I about got thrown
out of the store for mentioning the name.  

     The manager came out and asked if they were trying to sell them through 
their dealer network, then told me that C= had pissed off all the smaller
dealers by their lack of support.  He told me that whenever he called C=  
they said, "We'll get back to you." and they never did.  He was also pissed
about getting the run-around when he quit dealing whth C= and they still 
owe him some money.  He finally gave up on trying to call or write them,
and just absorbed the loss.

     Another thing that he didn't like was the fact people on the Air 
Force Base could buy the same computer from the Commissary at less
than his cost from C=.

     Personally he liked the Amiga computer and would have liked to 
keep selling them, but he didn't need the hassle when he could sell other
lines of computers and get good support from the company.

>     There. That feels better. ;-)

	Likewise.  ;-)

>     Don White
>     Box 271177 Concord, CA. 94527-1177
>     zehtnel!donw

    Joe Kraft
    1010-16th St N #7, Fargo ND, 58102
    kraft@plains