Xref: utzoo comp.sys.zenith:42 comp.sys.ibm.pc:39652
Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!uwm.edu!rpi!fargo
From: fargo@pawl.rpi.edu (Irwin M. Fargo)
Newsgroups: comp.sys.zenith,comp.sys.ibm.pc
Subject: Re: zenith sucks
Message-ID: <9D-{H|@rpi.edu>
Date: 9 Dec 89 20:31:48 GMT
References: <4773@blake.acs.washington.edu> <910@unocss..unl.edu>
Distribution: comp
Organization: Fargo HQ, Inc.
Lines: 29

Just to add my $2 worth....

I have been having problems no end with Zenith.

Over the summer, my Zenith Z-248-12 had a disk crash.  It was under warranty,
so I brought it in and they gave me a new drive.  Coupla weeks later, the
thing crashes again.  I bring it back in and they reaplce almost every compo-
nent in the machine to get it to work again.  By this time, my original 1
year warranty had run out.  When I finally got the machine back (it got ship-
ped to someplace in Michigan!), I found that they gave me a new version of
the motherboard with new BIOS and no documentation on it.  For example, my
tech. ref. says that when you put 6 Mb of memory into the machine, you should
change jumper J102.  My board doesn't have a J102, it has 3 solder spots where
J102 is supposed to be.  (I eventually found out that I had to set J103)
Well, anyways, a couple weeks after I got the machine back, it died again.
My local Zenith dealer sent in some service people.  They replaced almost
every part in the machine and still haven't gotten the machine working.  They
have to wait until they get a new motherboard in as they believe that all the
boards they have in are faulty

I too would like to get the phone numbers of a few of the higher ups in ZDS
'cause I'm getting f*cking tired of this fiasco.
   Ethan Young

-- 
Thank you and happy hunting!             Actually: Ethan M. Young
  ____ [> SB <]    "Travel IS life"      Internet: fargo@pawl.rpi.edu
 /__   -=>??<=-       - Irwin M. Fargo   Bitnet (??): usergac0@rpitsmts.bitnet
/   ARGO : 3000 years of regression from the year 4990