Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: bill@shannon (Bill Berbenich) Newsgroups: comp.dcom.telecom Subject: Re: Nationwide Long Distance Outage Message-ID: <2909@accuvax.nwu.edu> Date: 16 Jan 90 15:33:37 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 9 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 30, message 4 of 12 Does anyone know how AT&T is handling their 800 WATS customers who are inaccessible as a result of this outage? I recall a television ad which said something like 'if you are an AT&T 800 WATS customer and there is an outage, we GUARANTEE that your service will be restored within an hour.' --Bill Berbenich