Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!hellgate.utah.edu!helios.ee.lbl.gov!me10.lbl.gov!milburn
From: milburn@me10.lbl.gov (John Milburn)
Newsgroups: comp.sys.hp
Subject: Sales reps know about Usenet? (was: Re: HP 3rd Party Software attitude)
Message-ID: <4629@helios.ee.lbl.gov>
Date: 16 Jan 90 01:27:30 GMT
References: <646@mmlai.UUCP>
Sender: usenet@helios.ee.lbl.gov
Reply-To: JEMilburn@lbl.gov (John Milburn)
Organization: Lawrence Berkeley Laboratory, Berkeley, CA
Lines: 21
X-Local-Date: 15 Jan 90 17:27:30 PST

In article <646@mmlai.UUCP> burzio@mmlai.UUCP (Tony Burzio) writes:

>Gak!  Maintenance contracts!  HP does these as well as other computer
>vendors, which is to say terrible.  They should have a SINGLE contact

The new structure of the software contracts is not any cleaner, as far
as the paperwork goes, but we did manage to save a few k$, with more
items covered than before. The contract structure is finally taking
into account the economies to HP of large sites with significant in
house expertise. Way to go!

>My sales rep has enough to do explaining my postings to his manangement. :-)

Be glad you have a sales rep capable of reading netnews. I'm not
sure ours can even deal with mail.

-jem
John Milburn - Advanced Light Source - Lawrence Berkeley Laboratory
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