Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!umich!samsung!usc!polyslo!kwong
From: kwong@polyslo.CalPoly.EDU (Ka Chin Wong)
Newsgroups: comp.sys.ibm.pc
Subject: Logitech mouse driver (I got it!)
Message-ID: <25afdd9e.6cb@polyslo.CalPoly.EDU>
Date: 14 Jan 90 02:02:06 GMT
Reply-To: kwong@polyslo.CalPoly.EDU (Ka Chin Wong)
Distribution: na
Organization: Cal Poly State University -- San Luis Obispo
Lines: 28



I've heard of many negative comment about Logitech, and how hard to call
this company for a new mouse driver.

To be fair with this company, I want to speak out my experience.
Several months ago, I called Logitech for a new mouse driver.
I didn't have trouble getting through the phone.  A girl answered the
phone.  She asked me for the Serial NO. of the MouseWare Utilities Disk.
Then she told me that I would receive the new mouse driver in two weeks.
I did receive it after a week.

I did not have any problem with this company.  In fact, I like the mouse
very much; it's a three button mouse (300dpi).  It appears to be more
sensative than the MS-mouse I see in school.

Anyway, I got the number from the bottom of the package (glad I didn't
throw it away)  I suggest those who had a hard time getting through the
phone try the number or address below.

		Logitech Inc.
		6505 Kaiser Drive
		Fremont, CA 94555
		Tel: (415)795-8500

Hope this help.

Rick (Ka Chin Wong)