Xref: utzoo comp.unix.xenix:9590 comp.sys.ibm.pc:42661 comp.os.misc:1081
Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!ut-emx!jinkins
From: jinkins@ut-emx.UUCP (Head UNIX Hacquer)
Newsgroups: comp.unix.xenix,comp.sys.ibm.pc,comp.os.misc
Subject: Re: Seeking opinions on ESIX
Keywords: UNIX,XENIX,386
Message-ID: <23589@ut-emx.UUCP>
Date: 24 Jan 90 00:28:53 GMT
References: <127@centaure.UUCP> <411@ssc.UUCP>
Distribution: na
Organization: The University of Texas at Austin, Austin, Texas
Lines: 26

> We (myself and my boss) have called Ida Wu, the current product marketing
> manager at least 6 times and left messages on voice mail.  We have never
> received a call back.  I finally wrote a nasty letter that said that if I
> didn't hear from them in two weeks I would send a copy of the letter to
> the editors of the three UNIX magazines.  Subsequently we have sent that
> letter, had one editor talk to Ms. Wu who assured him that it would all be
> cleared up.
> It hasn't.  We have been attempting to get an update (which we are willing
> to pay for) for almost a year.  I don't understand what is going on as
> other people seem to get stuff from them.  Everex (who owns the whole
> mess) is a huge company.
> Phil Hughes, SSC, Inc. P.O. Box 55549, Seattle, WA 98155  (206)FOR-UNIX
>      uunet!pilchuck!ssc!fyl or attmail!ssc!fyl            (206)527-3385

Phil,
	In the past I have always dealt with Kate Webb. The other day I
called her number to see about getting the Rev C upgrade. To my surprise
she has left the company. Someone else, I think the name was Dave Carrera,
has taken her place. It took a few tries but Dave finally returned my call.
I was informed that I could no longer obtain the software directly from
Everex but would have to purchase it from one of their official resellers.
He indicated that it was approximately $100 and gave me the phone number
of a dealer in my area.

Richard Jinkins
jinkins@emx.utexas.edu