Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: "Chuck Bennett    (919)966-1134" <UCHUCK@unc.bitnet>
Newsgroups: comp.dcom.telecom
Subject: Interesting Use of 900 Service
Message-ID: <5264@accuvax.nwu.edu>
Date: 16 Mar 90 15:59:00 GMT
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X-Telecom-Digest: Volume 10, Issue 179, Message 5 of 12


 
Lotus Corporation has announced a 900 number for technical assistance
for its PC based product 1-2-3.  The rate structure is a reversal of
most 900 services... $0.00 1st minute, $2.00 each additional minute.
One is supposed to be immediately connected to a technical "high
trained engineer" for support.  They are doing this on a trial basis.
It will be interesting to see if this works and/or spreads.
 

Chuck Bennett
UNC, Chapel Hill, NC