Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: sak@athena.mit.edu (Don Saklad) Newsgroups: comp.dcom.telecom Subject: Information Wanted on CNA Message-ID: <5413@accuvax.nwu.edu> Date: 21 Mar 90 02:10:03 GMT Sender: news@accuvax.nwu.edu Reply-To: Don Saklad Organization: Massachusetts Institute of Technology Lines: 23 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 188, Message 10 of 10 ...from a stack of pending telecommunications questions: Does anyone know something, anything or everything about CNA, customer name and address service? [Moderator's Note: Customer Name and Address Bureau (or Service) is usually only an inter-telco arrangment, where authorized employees of one telco (such as the billing department) can get the name and address of a customer whose charges have to be billed collect, etc. One exception to the rule that CNA can only be used internally by telcos is the one operated by Illinois Bell specifically for the public. (They also have an internal version for their own use.) By dialing 312 (or 708, it matters not) 796-9600 you reach operators at Illinois Bell's Chicago-Wabash central office who do reverse directory lookups at the rate of 35 cents per two numbers. You provide the 312/708 number; they respond with the name and address where the service is located. If the service is non-pub, that's your tough luck; they don't have it available on their terminals. As stated above, most telcos do not offer this service to the public. Are there others besides Illinois Bell, which also does it for Central Tel on the northwest side? PT]