Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: David Schanen Newsgroups: comp.dcom.telecom Subject: Re: Interesting use of 900 Service Message-ID: <5418@accuvax.nwu.edu> Date: 20 Mar 90 18:56:00 GMT Sender: news@accuvax.nwu.edu Reply-To: David Schanen Organization: Independent Study of Art, Music, Video, Computing Lines: 32 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 189, Message 5 of 10 In article <5370@accuvax.nwu.edu> wmartin@stl-06sima.army.mil (Will Martin) writes: >If they just don't want to be bothered, I could understand a high fee >for the first minute. But a zero fee for the first minute with some >fee thereafter is hard to comprehend, unless this is coupled with a >method for the tech-assistance folks to turn off the fee when they >recognize a valid problem or decide the time they are spending is >worthwhile to the company. Is that an available option for 900 calls -- >that the callee has a button they can push that tells the telco >"this call is free to the caller"? Being a former representaive for ATT/USWEST/Mountain Bell (during divestiture) I'll tell what I know about 900 numbers. When I worked there, 900 sevice was being billed as single-number service, or an alternative to having 2 800 lines (one for intra and one for inter state) It also had a vote taking feature whereby you could charge the customer for a vote that they cast. (I thought this would be great for demographics, you could see who was willing to part with a buck for little in return.) How all these Phone Sex etc... $5-$30 per call things got started, I don't know. As for Will's question I doubt very much that ATT or anyone else who sells 900 service would let the customers turn off and on their rates. -Dave