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From: Edward_Greenberg@cso.3mail.3com.com
Newsgroups: comp.dcom.telecom
Subject: Re: Interesting Use of 900 Number
Message-ID: <5421@accuvax.nwu.edu>
Date: 20 Mar 90 16:03:00 GMT
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X-Telecom-Digest: Volume 10, Issue 189, Message 7 of 10


>Lotus Corporation has announced a 900 number for technical assistance
>for its PC based product 1-2-3.  The rate structure is a reversal of
>most 900 services... $0.00 1st minute, $2.00 each additional minute.
>One is supposed to be immediately connected to a technical "high
>trained engineer" for support.  They are doing this on a trial basis.
>It will be interesting to see if this works and/or spreads.
	
Perhaps they put you on hold for a minute first :-)

Consider who can use this...  Most corporations have 900 numbers
blocked (or should :-) We're down to the individuals then.  This is a
offer to an isolated number cruncher, say a private practice
accountant, an investor, etc., to get an expert on the phone and, for
the low low price of $120/hour, buy consulting time.

I think it's overpriced.  I also don't think it'll last.


Ed Greenberg
edg@cso.3mail.3com.com