Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!uwm.edu!cs.utexas.edu!uunet!motcid!weindlin
From: weindlin@cell.mot.COM (Mark L. Weindling)
Newsgroups: comp.sys.amiga
Subject: Re: Substandard Amiga software from Oxxi
Message-ID: <1725@violet4.UUCP>
Date: 18 Mar 90 23:08:47 GMT
References: <1017@wet.UUCP>
Distribution: usa
Organization: Motorola Inc., Cellular Infrastructure Div., Arlington Heights, IL
Lines: 34

mcw@wet.UUCP (Martin Warnett) writes:

>Just got a flyer in the mail from Oxxi about some bugs
>in their Tax Break software. Unfortunately my tax return
>is in the mail and it's wrong!

>This is not going to help the Amiga's reputation for
>sub standard software. And next year I'll be using my IBM clone
>for my taxes.

I recently had the bad sense to purchase MaxiPlan Plus from a local dealer.
It turned out to be an old version (1.8g, as a matter of fact).  No problem,
thought I, just call Oxxi and arrange for an upgrade.  I was (and am) perfectly
willing to pay a minor fee to do so.

So I called Oxxi long distance, during the day, several times.  Their line was
busy.  That can happen.  When I finally do get through, I get an answering
machine.  I leave a message with my home and work numbers (both with answering
machines).  I ask them to return my call.  I get no response.  I try again.

After several days of waiting, I call their BBS, also in California.  I left a
message with the sysop, as requested.  No response.  Several days later, I left
another message.  These messages included my name, problem, product, serial
number, home and work addresses and phone numbers and E-mail address.  They
have not responded.

Meanwhile, I am stuck with an spreadsheet so buggy as to be unworkable, and no
product support.  This will certainly be the last time I purchase a product from
Oxxi or Intuitive Technologies.  Such companies will be the ruin of the Amiga, 
no matter WHAT miracles Commodore is able to perform.

				-Mark Weindling

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