Path: utzoo!attcan!uunet!snorkelwacker!think!samsung!caesar.cs.montana.edu!ogicse!oregon!jmeissen
From: jmeissen@oregon.oacis.org (John Meissen)
Newsgroups: comp.sys.amiga
Subject: Re: Flaming without reading
Message-ID: <426@oregon.oacis.org>
Date: 19 Mar 90 20:03:49 GMT
References: <1990Mar16.211641.6821@mintaka.lcs.mit.edu> <424@oregon.oacis.org> <90076.164940JKT100@psuvm.psu.edu>
Organization: Oregon Advanced Computing Research, Beaverton, OR
Lines: 35


  > Of course they have a fix.  PLEASE READ.  Lattice sent out 2 versions
  > of 5.04, a very few of which were bad.  The patch does not work on
  > these few, but it does work on most of them.  What he is saying is
  > that Lattice should not make the unfortunate owners of these few bad
  > copies wait when all Lattice has to do is send them a working version
  > of 5.05 instead of making them wait for a patch.

I am not personally familiar with the problem. What he does not make clear
is the order in which things occurred. You are assuming that some 
incorrect ones went out first, then that was caught and an updated
version was sent out which worked better. That isn't necessarily true.
If it were, then all that had to be done was to ship the correct
version.

Unless I am confused by ambiguity on his part. He refers to the 5.04 patch.
There was a 5.04 patch that was applied to V5.02. Perhaps what he did
not make clear is that this might be a 5.05 patch to 5.04, in which
case I sympathize, but I still maintain:

  > I'm having some trouble believing that Lattice would have to send out
  > 5 whole disks.  If this bug required more than 2 disks, it is serious
  > enough to warrant actually sending out the disks anyway.
 
 The bug fix probably requires one disk, which is why they do not like to send
 new product. The product is 5 disks, and unfortunately, due to the way
 manufacturing happens, it is not practical to randomly pull random disks
 from the production lines. Also, the affected software could easily
 be distributed over several of the disks.
 
 I'm sure there is room for improvement. My issue is with this turkey's
 attitude. Constructive criticism and kind words will ensure improvement 
 and better treatment next time. Harsh words and flames over a service being
 provided for free will guarantee only hard feelings.
 
john-