Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!romp!auschs!d75!ireland!jon From: jon@ireland.uucp (Jon Doran) Newsgroups: comp.sys.handhelds Subject: Re: Mailordering the HP48sx Summary: Avoid Elek-Tek Message-ID: <3160@d75.UUCP> Date: 21 Mar 90 00:27:32 GMT References: <1990Mar9.175617.21192@hellgate.utah.edu> <1990Mar12.201045.22642@sun1.ruf.uni-freiburg.de> Sender: news@d75.UUCP Reply-To: jon@reed.UUCP (Jon Doran) Distribution: na Organization: IBM AWD, Austin, TX Lines: 29 I wasn't planning on flaming Elek-Tek, until I see all these postings asking for Elek-Tek's phone number. This is, I'm afraid, too much for me to deal with in silence. So, if you're an Elek-Tek fan hit 'n' now... Still with me? Good. When I ordered my 48sx from Elek-Tek they told me they had them in stock, I took this to mean that they would ship me one overnight. As it turned out they had one in the warehouse, but they sold it the week before to some guy in Toledo. Four days later (I paid for overnight delivery mind you) I received a box in the mail containing an HP41 IR printer interface and an AC adapter for a ThinkJet printer. I called them up and complained about this, and was asked to return the printer interface and AC adapter. When they received it they would ship me my 48sx, but they didn't have one in stock. The other two items I had ordered had never been in stock, and wouldn't be for another two to three weeks. I had to work to convince them that the 48sx even existed. I recall dealing with Elec-Tek 8 years ago, things went about the same. I would place an order for something and it would arrive 3 or 4 months later; I had hoped that things would have changed. In my opinion Elek-Tek survives because there are enough people who want to save $25 and don't mind waiting for their calculators. If that describes you, by all means deal with them, you'll get your 48sx eventually. Personally I value my time enough that I would rather deal with a company who charges me a little more but delivers what I order within a reasonable time (and who admits it when they don't have something in stock). Jon