Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!zaphod.mps.ohio-state.edu!mips!apple!archer!dwb
From: dwb@archer.apple.com (David W. Berry)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Worthless Warranty
Message-ID: <7306@goofy.Apple.COM>
Date: 21 Mar 90 01:08:01 GMT
References: <50816@cc.utah.edu>
Sender: usenet@Apple.COM
Organization: Apple Computer
Lines: 22

In article <50816@cc.utah.edu> DSONNTAG@cc.utah.edu (David M. Sonntag, MSPH) writes:
>On March 8th (!?! Planned obsolescence???), my SE/030 hung up and died.
>I bought it last year on April 28th, so the machine was only 10 months-
>old.  Of course, Apple didn't make the new warranty retroactive to
>cover all those folks whose machines would still be under a 12 month
>warranty.  And their "generous" offer of 12 months AppleCare for the
	I probably shouldn't respond to this, but this complaint is
already getting really old.  Warranties get extended to longer periods
fairly frequently.  Chrysler went from a 4 year to a 5 year to a
7 year warranty, and offered no retrocative coverage or extended
warranty.  Ford recently went from 4 year coverage to 6 year coverage,
with no retrocative coverage or extended warranty.  There weren't any
complaints about either, new buyers just thanked their lucky stars
they got a longer warranty.  Now Apple goes from a 3 month warranty
to a 1 year warranty, offers some retroactive warranty and gives lot's
of other folks a real break on an extended warranty and the crackpots
come out of the woodwork complaining that the extended warranty
wasn't applied to every machine Apple ever made.  I guess I should
just file this whole discussion under "Some people can't be satisfied"
and forget it...
	David W. Berry			A/UX Toolbox Engineer
	dwb@apple.com