Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!cs.utexas.edu!rice!sun-spots-request
From: amillar@cup.portal.com
Newsgroups: comp.sys.sun
Subject: Recommend repair/support for Sun 2,3?
Keywords: Miscellaneous
Message-ID: <5848@brazos.Rice.edu>
Date: 16 Mar 90 23:23:44 GMT
Sender: news@rice.edu
Organization: Sun-Spots
Lines: 15
Approved: Sun-Spots@rice.edu
X-Sun-Spots-Digest: Volume 9, Issue 88, message 7

I need a recommendation for hardware repair and hardware/software
consulting for Sun Unix systems.

My department has inherited support for four Sun workstations.  We are new
to Suns and Unix.  We need a workstation repaired, assistance in setting
up another one, and general advice on configuration and procedures.

We have two Sun 3's and two Sun 2s.  One Sun 2 has a dead disk drive, and
the other Sun 2 is supposed to boot off the first, so both are out of
commission.  One Sun 3 is new (to us) and we need it networked with the
others.

What is the best course of action?  Should I call Sun directly and have
them come fix us?  Should I use an independent consultant/guru?  Some
other third-party firm?