Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uwm.edu!flash.bellcore.com!sse From: sse@flash.bellcore.com (Samuel S. Epstein) Newsgroups: rec.audio.high-end Subject: Re: Mail Order Recommendation Message-ID: <19900322212828.4.SSE@UR.bellcore.com> Date: 22 Mar 90 21:58:49 GMT Sender: news@uwm.edu Lines: 18 Approved: tjk@csd4.csd.uwm.edu I did some business with Audio Advisor before I got to know Audio Outlet. My experience is that Audio Advisor is an honest, well-run business. However, they gave me post-sales information less liberally than they gave me pre-sales advice. I think that some of the advice they gave me had more to do with what they had to sell than with what would be best for me. In my experience, Audio Outlet's service is much better. Concerning component trials, I don't know what Audio Outlet's general policy is, but they lent me cables to try out. (I didn't ask for this service until I had established myself as a customer.) Concerning availability of components from different manufacturers, I think that both dealers can get almost anything. My impression is that Audio Outlet is more willing to take steps to get components they don't normally stock. One disadvantage of Audio Outlet is that they don't have an 800 number. Their toll number is 914-666-0550.