Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!uwm.edu!cs.utexas.edu!usc!pollux.usc.edu!kjh From: kjh@pollux.usc.edu (Kenneth J. Hendrickson) Newsgroups: comp.os.minix Subject: P-H woes Message-ID: <23787@usc.edu> Date: 29 Mar 90 21:30:50 GMT Sender: news@usc.edu Organization: EE-Systems, Univ. of So. Calif., Los Angeles Lines: 17 I ordered minix 1.3 (ISBN 0-13-583303-5) from my local college bookstore, about 3 weeks ago. They just called me and said P-H informed them that it would be out of stock indefinitely! I called P-H at 1-800-225-7162, and they told me that they could not give me a date when 1.3 would be back in stock. When asked why they couldn't provide a date, they couldn't provide an answer. In short, I'm pissed off. Now it seems that I have to wait for another 6-12 months until 1.5.? is available, unless I can find somebody locally to copy it from. If there is some kind of voting as to whether another distribution source can be found, I am all in favour of dumping P-H. Their customer (dis-)service is terrible! :-( Ken Hendrickson N8DGN/6 kjh@usc.edu ...!uunet!usc!pollux!kjh