Path: utzoo!utgpu!news-server.csri.toronto.edu!clyde.concordia.ca!uunet!tut.cis.ohio-state.edu!purdue!sage.cc.purdue.edu!aj0
From: aj0@sage.cc.purdue.edu (Eric Mulholland)
Newsgroups: comp.sys.apple2
Subject: Re: America Online
Message-ID: <3938@sage.cc.purdue.edu>
Date: 30 Mar 90 01:42:23 GMT
References: <2004@crash.cts.com>
Reply-To: aj0@sage.cc.purdue.edu (Eric Mulholland)
Organization: Purdue University
Lines: 18

In article <2004@crash.cts.com> jerryn@pro-europa.cts.com (Jerry Norris) writes:
>have an account with them (I've got the software), but I don't have my old
>program which had all the information I needed on it; so I can't log on to
>find out if my account is still valid.  I can't even find a phone number in
>the literature to call them and find out such information as my password.

    From the way the software works, you will need a fresh copy of the
software disk before you'll be able to log in again.  Hopefully you made
a copy of the disk when you got it and were using the copy.  If you don't
have a fresh orginal, you will have to wait while another one is mailed to
you.  The software will give you customer service's number whenever it has
problems.  The easiest way to get it is to turn off your modem and try
loggin on; it's bond to fail!  Then a screen pops up giving the number.
-- 
     ____
 Y_,_|[]|   Eric Mulholland
{|_|_|__|   aj0@sage.cc.purdue.edu
//oo--OO    ...!pur-ee!sage.cc!aj0