Path: utzoo!attcan!uunet!samsung!uakari.primate.wisc.edu!dali!milton!oregon!rbauer
From: RBAUER@oregon.uoregon.edu (Robert Bauer)
Newsgroups: comp.sys.mac
Subject: Re: Apple warranty voided by do-it-yourself memory upgrade ?!
Message-ID: <18219@oregon.uoregon.edu>
Date: 28 Mar 90 17:42:00 GMT
References: <1859@speedy.mcnc.org> <22394@netnews.upenn.edu>
Distribution: na,usa
Organization: University of Oregon
Lines: 37

>>Apparently, Apple warranty is voided if a memory upgrade is not done by
>>Apple-authorised service joint.  I came upon this gem of extortion
>>yesterday in the manual for IIcx (actually, my wife did, I don't need
>>to read no stinkin' manuals ...)
> 
> Here's one posting by an insider to the contrary:
> 
>    From: mike@Apple.COM (Michael Lee)
>    Newsgroups: comp.sys.mac
>    Subject: Re: Does adding 3rd party memory void mac warranty?
>    Message-ID: <39393@apple.Apple.COM>
>    Date: 11 Mar 90 03:20:00 GMT
>    Organization: Apple Computer Inc, Cupertino, CA
>    ...
>    Installing 3rd party memory will not void the Apple warranty.  However, it is
>    advised that you have an authorized Apple service center install the simms.
>    It is real easy to snap the simm holders or accidentally zap the logic board
>    by way of electrostatic discharge.  If the simm holders break, the warranty 
>    is automatically voided because of abuse, and the logic board wil have to be 
>    replaced at cost. 
>    ...
>    Michael Lee
>    Technical Customer Relations
>  > Grobbins       grobbins@eniac.seas.upenn.edu

Just a comment that I've seen motherboards repaired by Soft Solutions that
have had the SIMM sockets replaced that could not be identified as having
been worked on.  They've spent a lot of $ on desoldering/soldering
equipment and top-quality technicians to get to this point, and there are
several Apple dealers who send work to them "unofficially" in order to 
maintain higher margins while still getting back a board that is acceptable
to their relatively picky standards.  They can be reached at 503 461 1136 if
you have any questions about this particular repair or other services and parts
they have.

DISCLAIMER:  I do some work for them from time to time but get paid the
same whether you buy anything from them or not...