Path: utzoo!attcan!uunet!zephyr.ens.tek.com!tektronix!percy!parsely!bucket!whizz!bbh
From: bbh@whizz.uucp (Bud Hovell)
Newsgroups: comp.databases
Subject: Re: Re: Honesty/ Problems With Informix Turbo Engine
Message-ID: <1051@whizz.uucp>
Date: 7 Apr 90 00:22:33 GMT
References: <1990Mar28.000821.28170@aqdata.uucp> <1033@fiver.UUCP> <2322@tellab5.tellabs.com> <261A3974.25FC@tct.uucp>
Reply-To: bbh@whizz.UUCP (Bud Hovell)
Organization: MTEK International, Inc.
Lines: 27

In article <261A3974.25FC@tct.uucp> chip@tct.uucp (Chip Salzenberg) writes:
<If a bug is big enough to be reported, it's not too small to fix.
<I support Deliver better than that, and I'm not even paid for it.
<And I'm certainly glad that Larry Wall never says "too small to fix".

Like many companies that suffer from too-early success, Informix disregards
the needs of the customer as a primary issue. If the software actually works
as advertised, that's nice, and if it does not - tough. You will have to wait
until the next release (whenever that may be) - no individual fixes are
issued, no matter how egregious the snafu - unless their policy has recently
changed, which I sincerely doubt.

The market will eventually correct this problem, if management does not.

I was told that you can request a list of *some* of the known bugs, but that
it will *not* include them all. [At least this may limit the frequency with
which you may find yourself spending hours trying to make something work only
to find out that it never *did* work as described in the manual.]

BTW, if you report a bug to Informix and they tell you that it is already
in the pipeline for a fix, ask for a bug-number (or whatever they call it)
evidencing that it is *actually* in the system. Else shame on you. :-)
 
                                 Bud
________________________________________________________________________
UUCP: ...{tektronix|sun}!nosun!whizz!bbh ...bbh%whizz@nosun.West.Sun.Com
MOTD: "Follow your bliss" - Joseph Campbell