Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!cs.utexas.edu!asuvax!mcdphx!teroach.UUCP!stan
From: stan@teroach.UUCP (Stan Fisher)
Newsgroups: comp.sys.amiga
Subject: Re: BBS Software
Message-ID: <12700@mcdphx.phx.mcd.mot.com>
Date: 10 Apr 90 18:23:59 GMT
References: <23698@pasteur.Berkeley.EDU> <28629@cup.portal.com> <11170@wpi.wpi.edu> <28736@cup.portal.com> <11300@wpi.wpi.edu>
Sender: listen@mcdphx.phx.mcd.mot.com
Reply-To: stan@teroach.UUCP (Stan Fisher)
Distribution: usa
Organization: Motorola Microcomputer Division, Tempe, Az.
Lines: 30

In article <11300@wpi.wpi.edu> jdutka@wpi.wpi.edu (John Dutka) writes:
>In article <28736@cup.portal.com> Doug_B_Erdely@cup.portal.com writes:
>>Sorry... I don't care AT ALL for Skyline... It does not offer multi-user
>>capabilities nor FidoNet Support. One of the local users groups here runs
>>their BBS using it and ALOT of people, including myself cant stand it!
>
>The next version of SkyLine, 1.4, will offer FidoNet support and should have
>multiline capabilities...  Any other questions?
                            ^^^^^^^^^^^^^^^^^^^^

YEAH!!!   I have one....  I'm running 1.1 Atredes (Skyline) and I'm
slightly more than disapointed in the support for us Sysops by the current
Iconoclast folks whose BBS I try calling daily and can NEVER get through.
This BBS is apparently the ONLY way I have of gaining support for this 
product.  If you know of ANY other way to contact the Skyline/Atredes folks,
preferably a Voice phone number, I would be VERY apprecitative. I've been
trying for several months to get in touch with them so I can see about 
upgraded software and have questions answered, and BBS only customer
support is absurd.  Besides the couple times I did get on (long ago) I
had to wade through a lot of other sysop postings and realized that
"Michael" (the author) only checks in on occasion and expected the sysops
to provide each other with ALL the answers to their problems.  I've missed
two software upgrades going on three because of this horrible support.
 
H E L P ! !


  Stan Fisher -  stan@teroach.phx.mcd.mot.com -  asuvax!mcdphx!teroach!stan
  Motorola Microcomputer Division, Tempe, Arizona   -  Voice (602) 438-3228
  Call our User Group BBS "M.E.C.C.A." running Atredes 1.1 @ (602) 893-0804