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From: toddpw@tybalt.caltech.edu (Todd P. Whitesel)
Newsgroups: comp.sys.apple2
Subject: Re: Ode to Electronic Mail
Message-ID: <1990Apr8.074559.11655@laguna.ccsf.caltech.edu>
Date: 8 Apr 90 07:45:59 GMT
References: <90Apr8.002401edt.58795@ugw.utcs.utoronto.ca>
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Organization: California Institute of Technology
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we're talking a public mail address, like comments @ apple.com or something
similar -- NOT Sculley's private mail address or anything like that.
The executives probably all have private Applelink addresses, which could
possibly be discovered.

What I'd like to see is a mail account on apple.com for Customer Service,
which is really what we're asking for, isn't it.

Comment: If the ivory tower finally began to crack, it would actually help
Apple FAR MORE than it would hurt. Apple's lack of contact with the outside
world is the primary reason they are having so much trouble -- because nobody
knew enough to say anything until it was too late, and nobody heard the
screaming from the outside.

Todd Whitesel
toddpw @ tybalt.caltech.edu