Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!apple!farrier
From: farrier@Apple.COM (Cary Farrier)
Newsgroups: comp.sys.apple2
Subject: Re: Ode to Electronic Mail
Message-ID: <40155@apple.Apple.COM>
Date: 9 Apr 90 21:56:53 GMT
References: <618.apple.net2@pro-grouch>
Organization: Apple Computer Inc, Cupertino, CA
Lines: 23

In article <618.apple.net2@pro-grouch> lbotez@pro-grouch.cts.com (Lynda Botez) writes:
> [...speech deleted...]

I have a suggestion for Lynda, Todd, and Robert: Why not just ask next time
instead of coming down on Apple?  I made a phone call to customer relations,
and inquired as to whether there was an email address (which, unfortunately
there is not).  They did tell me that they do welcome all telephone calls,
and they *log* all the calls, so the subject of your call will be documented.
I know it is alot easier to send email than to make a phone call (and
cheaper), but perhaps if you called them up and asked them for an email
address to be set up, they would do it (if there was enough demand for it).
The Apple Customer Support phone number is (408) 252-2775.
-- 
+---------------------------------------+---------------------------------+
| Cary Farrier                          | Internet  : farrier@apple.com   |
| Apple II Systems Software Engineering | UUCP      : apple!farrier       |
| Apple Computer, Inc.                  | Fax       : (408) 974-1704      |
| 20525 Mariani Ave.                    | AppleLink : FARRIER             |
| Cupertino, CA 95014                   |  or farrier%applelink@apple.com |
|                                       | GEnie     : C.FARRIER           |
+---------------------------------------+---------------------------------+
|          I don't speak for Apple Computer, our products do.             |
+-------------------------------------------------------------------------+