Path: utzoo!censor!geac!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!usc!trwind!venice!ries
From: ries@venice.SEDD.TRW.COM (Marc Ries)
Newsgroups: comp.sys.ibm.pc
Subject: Re: CHARGES ($) for Tech Support; what do you think?
Message-ID: <459@venice.SEDD.TRW.COM>
Date: 9 Apr 90 17:12:18 GMT
References: <9367.261bcd4c@amherst.bitnet>
Reply-To: ries@venice.sedd.trw.com (Marc Ries)
Organization: TRW Systems Engineering & Development Division, Redondo Beach, CA
Lines: 20

In article <9367.261bcd4c@amherst.bitnet> tgoldin@amherst.bitnet writes:
->Yesterday, I called Plus Development's 800 number to get some help with a
->Hardcard 40. I was surprised to find that the number had been disconnected and
->replaced with a 900 number.  Users who dial the new number are charged a flat
->fee of $5.00 per call. Initially, I was outraged, but I now believe that it
->might not be so unreasonable.  A tech support person answered the phone within
->one minute. He stayed patiently on the line while I removed the Hardcard,
<...>

  I can think of at least one problem, and that is the "900 Disable" option
  that the phone company offers and that parents like myself use so we
  won't have to end up with any suprise bills for a child's (or friends')
  dialing of "kids 900 numbers.

  
-- 
Marc Ries
           ries@venice.sedd.trw.com     (ARPA)
           somewhere!trwind!venice!ries (UUCP)
           #include <std.disclaimer>