Path: utzoo!utgpu!watserv1!watmath!att!tut.cis.ohio-state.edu!snorkelwacker!bloom-beacon!tmyers
From: tmyers@athena.mit.edu (Tracy S Myers)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Good Service
Keywords: Northgate, Q-Tek, Service
Message-ID: <1990Apr13.012746.26144@athena.mit.edu>
Date: 13 Apr 90 01:27:46 GMT
References: <1990Apr11.233214.17459@ux1.cso.uiuc.edu>
Sender: news@athena.mit.edu (News system)
Organization: Massachusetts Institute of Technology
Lines: 16

In article <1990Apr11.233214.17459@ux1.cso.uiuc.edu> wang@cs.uiuc.edu (Eric Wang) writes:
>Considering the squawks/grumbles/flames that have been floating through this
>newsgroup re Gateway 2000 and PC Brand, I thought I'd bore you all with a few
>words regarding the good service I have recently gotten from Northgate and
>Q-Tek.  Any company can (and will) make mistakes.  The exceptional companies 
>distinguish themselves by how they handle their mistakes.  The truly
>
>Eric Wang
>wang@cs.uicu.edu

It is encouraging to hear something positive about Northgate after I
have been fighting them all week.  I hope the crummy service I got
was a fluke.  Given that I have heard very many good things about them,
I would tend to think it was.

Tracy Myers