Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!samsung!munnari.oz.au!murtoa.cs.mu.oz.au!ditmela!diemen!tasis!ben
From: ben@tasis.utas.oz.au@munnari.oz (Ben Lian)
Newsgroups: comp.sys.mac
Subject: Abject apology to Microsoft
Message-ID: <1364@diemen.cc.utas.oz>
Date: 11 Apr 90 02:14:48 GMT
Sender: news@diemen.cc.utas.oz
Lines: 20

I posted an item a short time ago to this newsgroup complaining that
Microsoft Australia were charging for upgrading Word 4.0 to 4.0a.  As
it turns out, the upgrade IS free.  My reseller seems to not have
received the notification (nor the disk).  In hindsight I should have
pursued the matter a little more vigorously.

I unreservedly (and voluntarily!) apologize to Microsoft for the
unwarranted bad publicity.  Why am I doing this?  Because I was
contacted by Microsoft USA (in a friendly manner) suggesting that I
investigate a little further, and because my reseller now tells me
that Microsoft Australia are not amused by my trigger-happy action.

I like Word 4, really I do.  Pity about the bugs though. :-)

Ben Lian
Dept of EE & CS
University of Tasmania

P.S. And yes, mark me down as another supporter for character styles
in the next release of Word.