Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!uwm.edu!rpi!zaphod.mps.ohio-state.edu!uakari.primate.wisc.edu!dali!milton!blake!djo7613 From: djo7613@blake.acs.washington.edu (Dick O'Connor) Newsgroups: comp.sys.ibm.pc Subject: What's in Your Fix-It Kit? Keywords: tools, utilities, fix-it stuff Message-ID: <6858@blake.acs.washington.edu> Date: 3 May 90 15:26:04 GMT Organization: Univ of Washington, Seattle Lines: 25 You've been there...the call comes in...HELP! Something's wrong with this dumb {computer|software|monitor}! Since the afflicted party is some distance away, your grab for your handy fix-it kit and take off... But what's in your kit? I'd like to informally poll the NetMind to find out what other support folks bring to the scene of the crime, as it were. I know I'll learn something, and I'll post a summary to the net after a week or so. For starters, my little black bag has... Your basic zipper pouch tool kit A write-protected diskette with John McAfee's SCAN and CLEANP programs Three 360K diskettes with working copies of Norton Utils, V4.5 A copy of Central Point's MI.COM to peek into memory usage A copy of PC SHELL for file and subdirectory manipulation A copy of Disk Manager A copy of an AT setup program, origin unknown Of course, I leave the original disks back at the ranch and work with disposable copies, which has saved me more than once! What else do you folks bring along? "Moby" Dick O'Connor ** The only difference between Washington Department of Fisheries ** a lazy man on a riverbank Olympia, Washington 98504 ** and a fisherman is a pole Internet Mail: djo7613@hardy.u.washington.edu ** and a length of string.