Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!zaphod.mps.ohio-state.edu!rpi!image.soe.clarkson.edu!wargopl
From: wargopl@image.soe.clarkson.edu (Peter L. Wargo)
Newsgroups: comp.sys.ibm.pc
Subject: Re: What's in Your Fix-It Kit?
Message-ID: <1990May3.212119.12846@sun.soe.clarkson.edu>
Date: 3 May 90 21:21:19 GMT
References: <6858@blake.acs.washington.edu>
Sender: wargopl@sun.soe.clarkson.edu (Peter L. Wargo)
Organization: Clarkson University, Potsdam, NY
Lines: 38

From article <6858@blake.acs.washington.edu>, by djo7613@blake.acs.washington.edu (Dick O'Connor):
> You've been there...the call comes in...HELP!  Something's wrong with this
> dumb {computer|software|monitor}!  Since the afflicted party is some distance
> away, your grab for your handy fix-it kit and take off...
> 
> But what's in your kit?  I'd like to informally poll the NetMind to find out
> what other support folks bring to the scene of the crime, as it were.
> I know I'll learn something, and I'll post a summary to the net after a week
> or so.  For starters, my little black bag has...
> 
>    Your basic zipper pouch tool kit 
>    A write-protected diskette with John McAfee's SCAN and CLEANP programs
>    Three 360K diskettes with working copies of Norton Utils, V4.5
>    A copy of Central Point's MI.COM to peek into memory usage
>    A copy of PC SHELL for file and subdirectory manipulation
>    A copy of Disk Manager
>    A copy of an AT setup program, origin unknown

Add to that the following:

    A LARGE ROLL OF DUCT TAPE!
    Contact cleaner
    Assorted RAM chips of 64K - 1M bit types
    (Make sure they work)
    A digital Multimeter
    A copy of PKZIP, PKARC, and ZOO
    A version of DOS w/o disk manager.
    (I use Zenith's 3.3+)
    Spinrite/Spintest
    And, for those frustrating failures, a small, rubber mallet...

Pete

-- 
Peter L. Wargo - wargopl@sun.soe.clarkson.edu, amoung others...
"I don't believe it - I just spent 4 years at an expensive university-
 and I end up as a top-40 DJ..."